OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We strive to ensure that the product images on our platform accurately represent the items you will receive. However, slight variations in color or packaging may occur due to lighting or manufacturer changes. If you receive a product that is significantly different from what you ordered, please contact our support team immediately.

Where can I view my sales receipt?

Your sales receipt can be accessed in your account dashboard under Order History. Simply log in to your account, navigate to your recent orders, and select the order you want to view. You can also download or print the receipt for your records.

How can I return an item?

If you're not completely satisfied with your purchase, you can return it within our return policy period. Go to your Order History, select the item, and follow the instructions for returns. For more details on eligibility and how to initiate a return, please refer to our Return & Refund Policy.

Will you restock items indicated as ā€œout of stock?ā€

We are constantly updating our inventory to meet demand. If an item is listed as "out of stock," it may be restocked soon, depending on the supplier's availability. You can subscribe to notifications for that product to receive an alert when it's back in stock, or you can reach out to the vendor directly for an estimated restock date.

Where can I ship my order?

We offer shipping to various locations based on the vendor's settings. You can view the available shipping options and costs for your order during the checkout process. For international orders or specific inquiries, please check with the vendor to ensure they can deliver to your location.

INFORMATION ABOUT US

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